About Us - Xiamen Sunled Electric Appliances Co., Ltd.

Company Profile

Xiamen Sunled Electric Appliances Co., Ltd. (belonging to Sunled Group, established in 2006), is located in the beautiful coastal city of Xiamen, which is one of the first China’s Special Economic Zones.

Sunled has a total investment of 70 million RMB and a plant area of more than 50,000 square meters. The company employs more than 350, with over 30% of them being R&D technical management personnel. As a professional home appliance supplier, we have excellent teams dedicated to product development & design, quality control & inspection, and company running. We have passed the ISO9001/IATF16949 quality management system and most of our products have CE/RoHS/FCC/UL certificates. Our product range includes electric kettles, aroma diffusers, air purifiers, ultrasonic cleaners, garment steamers, camping lights, electric heaters, mug warmers, and more. If you have any new ideas or concepts for products, please contact us. We are willing to establish business relations with your firm on the basis of equality, mutual benefit and the exchange of what each party needs.

Our Service

FAQS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warrant our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What types of home appliances are typically manufactured in your company?

Our home appliance manufacturing covers a wide range of products, including Kitchen & Bathroom Appliances, environmental appliances, personal care appliances and outdoor appliances.

What materials are commonly used in home appliance manufacturing?

Manufacturers often use materials such as plastic, stainless steel, glass, aluminum, and various electronic components in the production of home appliances.

Are home appliances manufactured by yourself?

Yes, we take great pride in being a vertically integrated home appliance manufacturer with our own state-of-the-art industrial park. This facility serves as the heart of our production operations and embodies our commitment to delivering top-notch products to our valued customers.

What safety standards are followed by your company?

As a home appliance manufacturer, we adhere to various safety standards set by regulatory authorities in different regions. These standards ensure that the appliances meet safety requirements and are safe for consumer use including but not limited to CE, FCC, UL, ETL, EMC,

How is product quality ensured in your manufacturing process?

Product quality is ensured through rigorous testing and quality control measures at various stages of the manufacturing process. This includes material testing, prototype evaluation, and end-product inspections.

What are the major challenges faced by the home appliance manufacturing industry?

Some common challenges include keeping up with rapidly evolving technology, meeting environmental regulations, managing supply chain complexities, and maintaining competitive pricing. And Sunled is up to the above challenges.

How do you address sustainability and eco-friendliness concerns?

We are now incorporating eco-friendly practices, such as energy-efficient designs, the use of recycled materials, and reduced packaging waste, to address sustainability concerns.

Can consumers expect warranties on home appliances?

Yes, most home appliances come with warranties that cover manufacturing defects and ensure customer satisfaction and peace of mind after purchase. Warranty periods may vary depending on the product and manufacturer.